Installed Projector Warning

This is a warning notice regarding ceiling and wall mounted projectors that are installed in close proximity to exhaust equipment with significant exposure to smoke, steam or vapours containing oils.

In this environment some of our products may be susceptible to material degradation in the mounting points, which over time could break causing the projector to drop from its mount. If a projector falls from height, it may cause an injury to a user or a bystander and can also damage the product.

The affected models are as follows:-

Category: Entry
Model name: EB-S41, EB-X41, EB-W42, EB-U42, EB-S140, EB-X140, EB-W140, EB-U140, EB-U32, EB-U130, EB-W32, EB-W130, EB-X36, EB-X31, EB-X130, EB-S31, EB-S130, EB-S120, EB-X120, EB-W120, EB-X03, EB-S18, EB-W18, EB-X21, EB-X24, EB-W12, EB-S12, EB-W110, EB-W02, EB-X02, EB-S110, EB-X14, EB-X11, EB-X15

Category: Short Throw
Model name: EB-520, EB-525W, EB-535W, EB-420, EB-425W, EB-435W

Category: Ultra Short Throw
Model name: EB-675W, EB-675Wi, EB-680, EB-685W, EB-685Wi, EB-695Wi, EB-696Ui, EB-700U, EB-710Ui, EB-1450Ui, EB-1460Ui, EB-1470Ui, EB-1420Wi, EB-1430Wi, EB-575W, EB-575We, EB-575Wi, EB-575Wie, EB-580, EB-580e EB-585W, EB-585We, EB-585Wi, EB-595Wi, EB-1400Wi, EB-1410Wi, EB-450Wi, EB-450W, EB-450We, EB-460, EB-460e, EB-455Wi, EB-420, EB-485Wi, EB-475Wi, EB-475Wie, EB-485W, EB-485We, EB-475W, EB-475We, EB-470, EB-430, EB-480, EB-480e


Category: Portable
Model name: EB-1780W, EB-1781W, EB-1785W, EB-1795F, EB-1751, EB-1761W, EB-1771W, EB-1776W, EB-1760W, EB-1770W, EB-1775W, EB-1750

Category: Mid-Range
Model name: EB-935W, EB-955WH, EB-965H, EB-945H, EB-970, EB-980W, EB-990U, EB-2247U, EB-2055, EB-2155W, EB-2250U, EB-2265U, EB-1985WU, EB-1980WU, EB-1975W, EB-1970W, EB-1945W, EB-1965, EB-1950, EB-945, EB-955W, EB-965, EB-935W, EB-1940W, EB-95, EB-905, EB-915W, EB-925, EB-1860, EB-1850W, EB-1880, EB-1915, EB-1925W, EB-1900, EB-1955, EB-1950, EB-1960

Category: Large Venue
Model name: EB-G7800NL, EB-G7000WNL, EB-G7200WNL, EB-G7400UNL, EB-G7500UNL, EB-G7905UNL, EB-G6970WUNL, EB-G6770WUNL, EB-G6570WU, EB-G6570WUNL, EB-G6270WNL, EB-G6070W, EB-G6370NL, EB-4950WU, EB-4955WU, EB-4770W, EB-4750W, EB-G6050W, EB-G6250WNL, EB-G6350NL, EB-G6550WU, EB-G6550WUNL, EB-G6750WUNL, EB-G6900WUNL, EB-G5750WUNL, EB-G5450WU, EB-G5650WNL, EB-G5950NL, EB-G5600NL, EB-G5800

If you have an affected projector in this type of environment then, please contact Epson on 0800 746 003 and if appropriate we will arrange a visit, and where necessary apply a safety wire free of charge.