General Website Terms of Use

This web site ("Site") is owned and operated by Epson Australia Pty Ltd trading as Epson New Zealand ("Epson").

Epson provides materials on the Site ("Materials") for information purposes only.

By choosing to use this Site or download Materials, you agree to the following terms and conditions ("Terms of Use").

If you do not accept the Terms of Use, you must not use the Site or download Materials.

In addition to the Terms of Use, other Epson websites have specific terms and conditions of use.

Trademarks and Ownership of Materials
All Materials, including text, images, audio and video, are copyright to Epson and must not be distributed, modified, reproduced or used, in whole or in part, without Epson's prior written consent.

You acknowledge that "Epson", the Epson logos, and "Epson Stylus" are registered trademarks of Seiko Epson Corporation of Japan.

Your Use of This Site
You may download Materials to a single stand-alone computer for your personal and non-commercial use, provided you comply with all copyright and other proprietary notices on the Site.

You agree that:

  • You will not use the Site for any purpose that is unlawful or prohibited by the Terms of Use;
  • You will not copy, sell or otherwise exploit for any commercial purpose any part of the Site or Materials without our prior written consent, which we may refuse in our complete discretion;
  • You will not use this Site to collect or store personal information about other users of the Site;
  • You will not try to gain unauthorised access to any part of the Site or to upload to the Site any virus, data, program or information that may corrupt affect adversely the operation of the Site;
  • At your own cost, you must take precautions to protect your computer system from viruses or anything else, including but without limitation worms or Trojan horses that may interfere with or damage its operations. Epson does not warrant that your access to the Site will be uninterrupted or error free or that any defects in the Site will be corrected.

If Epson states a price in relation to one of its products, on the Site or an associated web page, that statement is not to be taken as a recommended price for that product.

No dealer, distributor, reseller or stockist of Epson Products has any duty to charge this price and customers are free to shop around for the most favourable market price.

Epson reserves the right to refuse service, terminate accounts, and/or cancel your orders or passwords at our complete discretion, in particular, but without limitation, if we believe that you are violating any applicable law or are acting detrimentally to our interests.

Third Party Products and Websites
A reference any non Epson products ("Third Party Products"), companies and web sites on the Site is for information purposes only and should not be taken as an endorsement or recommendation by Epson.

Epson makes no representations or warranties regarding the quality, safety or suitability for any purpose of any Third Party Products. You must order Third Party Products directly from the relevant vendor and all associated contracts, licences and warranties will be made between you and the relevant vendor and will not involve Epson.

Epson does not assert any proprietary rights to any Third Party Products, services or brand names mentioned on this Site, which may be trademarked by their respective owners.

If you use a link from this Site to a non-Epson site ("Third Party Site"), you acknowledge that Epson has no control over the content of a Third Party Site and that Epson has no responsibility for any transaction arising from your link to a Third Party Site.

Limitation of Liability Arising From Site Use
Epson takes reasonable steps to ensure that Materials are accurate and complete.

Materials contained on this Website (Site Materials) may contain links to material on other Websites (Linked Materials). The links provided to other Websites are done for convenience purposes only and Epson does not purport to sponsor, approve or endorse any of the Linked Materials.

Epson is not liable to you or any other person for any loss or damage (however caused, including by negligence) arising from or in connection with the use of this Website and/or use of the Site Materials or Linked Materials.  Changes are made periodically to this Website and may be made at any time. Epson makes no representations or warranties in relation to the quality, accuracy, completeness, merchantability or fitness for purpose of any Site Materials or Linked Materials.  If you place any reliance upon the Site Materials or Linked Materials, then you do so at your own risk.

Epson does not represent or warrant that the Site Materials or Linked Materials are free of computer viruses or other defects. Epson recommends that virus checks should be done on any downloaded Site Materials or Linked Materials.

To the extent permitted by law:

  • all warranties, representations and implied terms are excluded; and
  • any liability incurred in relation to Site Materials or Linked Materials is limited to, at the option of Epson, the resupply of the Site Materials or the links to the Linked Materials, or the reasonable cost of having the Site Materials or the links to the Linked Materials resupplied.


Under no circumstances will Epson be liable for any incidental, special or consequential damages, including damages for loss of business or other profits arising in relation to use or access of or inability to use and access the Website and the Site Materials or Linked Materials.

If you select an Epson product from the Materials that does not meet your performance or use requirements, Epson will not be liable to you for any alleged consequential loss or damages. Any pre-purchase questions as to the specifications or performance characteristics of any Epson products should be directed to:

  • An Epson reseller, stockist or dealer (click here for "Where to Buy"); or
  • Our technical support staff team, (click here or phone 0800 23 77 66).

Feedback and Information
Any feedback you provide to Epson on this Site shall be non-confidential and Epson shall be free to use such information for any purpose.

Update of Terms of Use
Epson may revise the Terms of Use by updating this page on the Site. You should periodically visit this page to review the Terms of Use, so you are aware of any revisions that will affect you.

Governing Law
The laws of New Zealand govern these Terms of Use.

Where to Buy Epson
To assist consumers in locating Epson resellers, we have have included "Where to Buy" buttons that links to the Where to Buy Epson webpage which lists Epson resellers. This is however is not an exhaustive list of all the dealerships who stock Epson product. We do not warrant the accuracy of this list, we do not make any recommendations or endorsements of firms either appearing or not appearing in this list. We suggest that you phone ahead before visiting any dealer to ensure that they have stock for sale or demonstration. If you experience difficulties in locating a dealer, then please phone Epson customer service on 0800 23 77 66 or click on the Customer Service Pre-Sales, fill out the form and submit.

You acknowledge that you have read Epson's Privacy Policy, the terms of which are incorporated herein, and agree with the terms of the statement. You consent to the use of your personal information by us in accordance with the terms and for the purposes set forth in the abovementioned Privacy Policy.

General Provisions
These terms and conditions of use are to be read in conjunction with Epson's Security Policy, Privacy Policy and if you purchase any goods, the Terms and Conditions of Sale. These documents constitute the entire agreement between you and Epson.

How to Contact Us
If you have any questions about these Terms and Conditions of Sale, or Shop Online orders, please phone 0800 377 664 or contact us.