Contact us

Epson Help Desk


To our valued customers

Due to circumstances beyond our control the call centre is unavailable for today. Epson understands the value of your business
and the importance of providing the best possible support to you. We are working to restore our normal support services as quickly as possible.

To ensure uninterrupted support, please refer to the self-help tools available on our website at

For urgent cases, please email us by accessing the online technical query form at


Phone: 0800 237 766

Call Centre Hours

Mon - Fri     9:30am - 5:00pm NZST
Sat - Sun   11:00am - 7:00pm NZST

Online Contacts

For technical support, please click here

For sales/product information, please click here

For Large Format Printer / Pro Graphics printer sales/product information, please click here

or for problems with this web site, please email the webmaster:


Epson New Zealand
Level 2
7-9 Fanshawe Street
Auckland, 1010

Private Bag 92073
Auckland Mail Centre, 1142

Tel: (09) 366 6855
0800 EPSON 4 or 0800 377 664
Fax: (09) 366 6865