Installed Projector Warning

This is a warning notice regarding ceiling and wall mounted projectors that are installed in close proximity to exhaust equipment with significant exposure to smoke, steam or vapours containing oils.

In this environment some of our products may be susceptible to material degradation in the mounting points, which over time could break causing the projector to drop from its mount. If a projector falls from height, it may cause an injury to a user or a bystander and can also damage the product.

The affected models are as follows:-

Category: Entry
Model name: EB-S6, EB-S7, EB-S8, EB-S9, EB-S10, EB-S12, EB-S12H, EB-S18, EB-S31, EB-S41, EB-S110, EB-S120, EB-S130, EB-S140, EB-U32, EB-U42, EB-U130, EB-U140, EB-W02, EB-W03, EB-W6, EB-W8, EB-W9, EB-W10, EB-W12, EB-W16, EB-W16SK, EB-W18, EB-W28, EB-W32, EB-W42, EB-W110, EB-W120, EB-W130, EB-W140, EB-X02, EB-X03, EB-X6, EB-X7, EB-X8, EB-X9, EB-X10, EB-X11, EB-X12, EB-X14, EB-X15, EB-X21, EB-X24, EB-X31, EB-X36, EB-X41, EB-X120, EB-X130, EB-X140

Category: Short Throw
Model name: EB-420, EB-425W, EB-435W, EB-520, EB-525W, EB-535W

Category: Ultra Short Throw
Model name: EB-410W, EB-410We, EB-420, EB-421i, EB-425We, EB-426Wi, EB-430, EB-431i, EB-435W, EB-435We, EB-436Wi, EB-450W, EB-450Wi, EB-450We, EB-455Wi, EB-460, EB-460e, EB-475W, EB-475We, EB-475Wi, EB-475Wie, EB-470, EB-480, EB-480e, EB-480i, EB-485W, EB-485We, EB-485Wi, EB-485Wie, EB-4850WU, EB-4855WU, EB-575W, EB-575We, EB-575Wi, EB-575Wie, EB-580, EB-580e, EB-585W, EB-585We, EB-585Wi, EB-595Wi, EB-595Wie, EB-675W, EB-675Wi, EB-680, EB-680e, EB-680Wi, EB-685W, EB-685We, EB-685Wi, EB-695Wi, EB-695Wie, EB-696Ui, EB-700U, EB-710Ui, EB-1400Wi, EB-1410Wi, EB-1450Ui, EB-1460Ui, EB-1470Ui, EB-1420Wi, EB-1430Wi

Category: Portable
Model name: EB-1720, EB-1723, EB-1725, EB-1730W, EB-1735W, EB-1750, EB-1751, EB-1760W, EB-1761W, EB-1770W, EB-1771W, EB-1775W, EB-1776W, EB-1780W, EB-1781W, EB-1785W, EB-1795F, EB-1830

Category: Mid-Range
Model name: EB-85, EB-85H, EB-93, EB-95, EB-96W, EB-824, EB-824H, EB-825, EB-825H, EB-826W, EB-826WH, EB-905, EB-915W, EB-925, EB-935W, EB-945, EB-945H, EB-955W, EB-955WH, EB-965, EB-965, EB-965H, EB-970, EB-980W, EB-990U, EB-1850W, EB-1860, EB-1880, EB-1900, EB-1910, EB-1915, EB-1925W, EB-1935, EB-1940W, EB-1945W, EB-1950, EB-1955, EB-1960, EB-1965, EB-1970W, EB-1975W, EB-1980WU, EB-1985WU, EB-2055, EB-2155W, EB-2165W, EB-2245U, EB-2247U, EB-2250U, EB-2265U

Category: Large Venue
Model name: EB-L400U, EB-L500W, EB-L510U, EB-L610U, EB-L610W, EB-L615U, EB-4770W, EB-4750W, EB-4950WU, EB-4955WU, EB-G5100, EB-G5100 NL, EB-G5200W, EB-G5200W NL, EB-G5350, EB-G5350 NL, EB-G5450WU, EB-G5500, EB-G5650WNL, EB-G5950NL, EB-G5600NL, EB-G5750WUNL, EB-G5800, EB-G5900 NL, EB-G6070W, EB-G6070W NL, EB-G6050W, EB-G6050W NL, EB-G6150 NL, EB-G6250WNL, EB-G6270WNL, EB-G6350NL, EB-G6370NL, EB-G6450WU NL, EB-G6550WU, EB-G6550WUNL, EB-G6570WUNL, EB-G6570WU,EB-G6650WU NL, EB-G6750WUNL, EB-G6770WUNL, EB-G6900WUNL, EB-G6970WUNL, EB-G7000WNL, EB-G7200WNL, EB-G7400UNL, EB-G7500UNL, EB-G7800NL, EB-G7900U NL, EB-G7905UNL

Category: Home Theatre
Model name: EH-LS100, EH-R2000, EH-R4000, EH-TW3000, EH-TW3200, EH-TW3500, EH-TW3600, EH-TW4000, EH-TW450, EH-TW4500, EH-TW480, EH-TW490, EH-TW490, EH-TW5000, EH-TW5200, EH-TW5300, EH-TW550, EH-TW5500, EH-TW5600, EH-TW570, EH-TW5900, EH-TW5910, EH-TW6000, EH-TW6000W, EH-TW6100, EH-TW6100W, EH-TW650, EH-TW6600, EH-TW6600W, EH-TW6700, EH-TW6700W, EH-TW6800, EH-TW8000, EH-TW8100, EH-TW8200, EH-TW8300, EH-TW8400, EH-TW9000, EH-TW9000W, EH-TW9100, EH-TW9100W, EH-TW9200, EH-TW9200W, EH-TW9300W, EH-TW9400, EH-TW9400W

Category: Other
Model name: EMP-1700, EMP-1710, EMP-1715, EMP-1810, EMP-1815, EMP-1825, EMP-30(SV), EMP-3000, EMP-3300, EMP-3500, EMP-400W, EMP-400We, EMP-50, EMP-500, EMP-5000, EMP-505, EMP-51, EMP-5100, EMP-52, EMP-5300, EMP-5350, EMP-5500, EMP-5550, EMP-5600, EMP-600, EMP-6100, EMP-6110, EMP-70, EMP-700, EMP-7000, EMP-703, EMP-71, EMP-710, EMP-7100, EMP-715, EMP-720, EMP-7200, EMP-7250, EMP-73, EMP-730, EMP-7300, EMP-732, EMP-735, EMP-7350, EMP-74, EMP-740, EMP-745, EMP-750, EMP-7500, EMP-7550, EMP-760, EMP-7600, EMP-765, EMP-7700, EMP-7800, EMP-7850, EMP-7900, EMP-800, EMP-8000, EMP-81, EMP-810, EMP-8100, EMP-811, EMP-8150, EMP-82, EMP-820, EMP-821, EMP-822, EMP-822H, EMP-83, EMP-830, EMP-8300, EMP-8300 NL, EMP-835, EMP-83H, EMP-9000, EMP-9100, EMP-9300 NL, EMP-DM1, EMP-S1, EMP-S1H, EMP-S3, EMP-S3L, EMP-S4, EMP-S5, EMP-TS10, EMP-TW10, EMP-TW100, EMP-TW1000, EMP-TW100H, EMP-TW10H, EMP-TW20, EMP-TW200, EMP-TW2000, EMP-TW200H, EMP-TW500, EMP-TW600, EMP-TW700, EMP-X3, EMP-X5, EMP-X56, EMP-X5E, MG-850HD.

If you have an affected projector in this type of environment then, please contact Epson on 0800 746 003 and if appropriate we will arrange a visit, and where necessary apply a safety wire free of charge.