Tech Tips
Checking the connection using Ping Command - Windows
Checking the printer port (windows only)
Installing the Additional Software - Mac OS X
Paper Jam Troubleshooting
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11 September 2020
124.83 KB
Tech Tip - Paper Jam Troubleshooting.pdf
Additional information:
General troubleshooting for recurring paper jam errors.
Print Quality Troubleshooting
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11 September 2020
99.68 KB
Tech Tip - Print Quality Troubleshooting.pdf
Additional information:
For troubleshooting print qualilty issues on single function and multi-function inkjet printers.
Scan over Network using Epson Scan 2
Scan to email with Document Capture Pro v2
02 March 2018
338.69 KB
Scan to email with Document Capture Pro v2.pdf
Scanner Troubleshooting
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11 September 2020
127.88 KB
Tech Tip - Scanning Troubleshooting.pdf
Additional information:
Common scanner troubleshooting for multi-function printers.
Setting up Standard TCP/IP Ports - Windows
Solution If you cannot connect print or scan by Wi-Fi Direct from a computer
Solution If you cannot connect print or scan by Wi-Fi from a computer
Solution If you cannot connect to the internet from a computer
Solution If you cannot print or scan by Wi-Fi Direct (Simple AP ) AP Mode from a smart device
Video - Improve Print Quality